Customer Story - Kadivar Family Medicine
How Kadivar Family Medicine automated preventive care and completed 2,600+ diagnostic tests
Practice size
Outpatient primary care practice
Segment
Family Medicine
About
Kadivar Family Medicine delivers preventive and longitudinal care to its patient population while participating in value-based care initiatives.
About
Kadivar Family Medicine delivers preventive and longitudinal care to its patient population while participating in value-based care initiatives.
"MedFlow embeds proven workflows into the EHR so practices scale quality, improve outcomes, and see measurable ROI without added work."
- Aryan P. Kadivar, MD — Lead Physician, Kadivar Family Medicine
Scaling preventive care without adding staff
Kadivar Family Medicine faced difficulty operationalizing preventive services due to manual patient tracking, missed eligible patients, and staff time spent coordinating follow-ups.
Graystone and MedFlow deployed automated workflows that identify eligible patients, trigger practice-approved care pathways, and support scheduling and completion of diagnostic services.
Automation reduced administrative burden, ensured consistent care delivery, and enabled thousands of preventive screenings and diagnostic tests without increasing staff workload.
How it works
Phase 1
Before Visit
Automated eligibility checks identify patients who qualify for preventive or diagnostic services.
Phase 2
During Visit
Clinicians complete and document services within the EHR using practice-approved workflows.
Phase 3
Between Visits
Real-time dashboards track completion rates, ROI, and patient follow-ups.
Phase 4
After Visit
Automation captures encounter documentation, chart updates, and billable requirements.