MedFlow for Patient Engagement

Get more out of your patient engagement point solutions by getting them to work together with MedFlow.

Automate patient engagement to reach people where they are, maximize follow-up rates, and improve patient compliance.

Explore clinical workflow templates

Fully customizable and adaptable to your care model.

Create cognitive screening orders for patients with upcoming appointment
New Appointment
If When:
New Appointment
Automatically trigger workflows whenever a new appointment is scheduled in athenaOne, to help with pre-appointment actions.

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Create Cognitive Screening
Then Automatically:
Create Screening
Automatically create cognitive screenings in BrainCheck, streamlining the process of assessing cognitive health.
Create cognitive assessment battery for patients with a recent abnormal screening result
Lab Result
If When:
Lab Result
Automatically trigger workflows whenever new lab results are available in athenaOne, creating the right follow-on actions.

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Create Assessment
Then Automatically:
Create Assessment
Automatically create comprehensive cognitive assessments in BrainCheck, streamlining the process of assessing cognitive health.
Automatically follow up with no-show patients
New Appointment
If When:
New Appointment
Automatically trigger workflows when a patient misses an appointment in athenaOne, ensuring timely rescheduling.

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Send Patient Message
Then Automatically:
Send Patient Message
Send messages to patients through Linear Health, improving patient engagement and communication.
Send patient detailed referral information to maximize follow-through
Referral Received
If When:
Referral Received
Automatically trigger workflows when a referral is received in athenaOne, ensuring timely follow-up actions.

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Send Patient Message
Then Automatically:
Send Patient Message
Send messages to patients through Linear Health, improving patient engagement and communication.
Update referral statuses if a referred patient responds to a survey message
Message Received
If When:
Message Received
Automatically trigger workflows when a patient message is received in Linear Health, ensuring timely follow-up actions.

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Update Referral
Then Automatically:
Update Referral
Automatically update referral records in athenaOne to ensure accurate and up-to-date referral information.
Send reminder for RSV vaccine for patients with a current pregnancy
Patient Updated
If When:
Patient Updated
Automatically trigger workflows whenever a patient record is updated in athenaOne for accurate and timely data.

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Send Patient Message
Then Automatically:
Send Patient Message
Send messages to patients through Linear Health, improving patient engagement and communication.
Communicate followup tasks for chronic condition patients with recent changes
Lab Result
If When:
Lab Result
Automatically trigger workflows whenever new lab results are available in athenaOne, creating the right follow-on actions.

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Send Patient Message
Then Automatically:
Send Patient Message
Send messages to patients through Linear Health, improving patient engagement and communication.
Create liver function blood tests for teen patients on antipsychotic prescriptions
New Prescription
If When:
New Prescription
Automatically trigger workflows if a patient has a specific prescription defined in the trigger to help manage medication adherence.

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Create Lab Order
Then Automatically:
Create Lab Order
Simplify the process of creating lab orders in athenaOne, ensuring accuracy and efficiency in managing patient diagnostics.
Create chart and intake tasks for inbound new patients
Web Form Communication
If When:
Web Form Communication
Build a custom form for your website where submissions generate secure FHIR Communication records in MedFlow and can trigger workflows.

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Create Patient
Then Automatically:
Create Patient
Easily create patient records in athenaOne to streamline patient onboarding and care coordination.
Create call task for recently hospitalized patients
ADT Alert Received
If When:
ADT Alert Received
Receive real-time alerts from Big Sky Care Connect for patient admissions, discharges, and transfers to ensure timely follow-up care.

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Create Patient Case
Then Automatically:
Create Patient Case
Easily create patient cases in athenaOne to enhance documentation and streamline case management for healthcare providers.
Reach out to patients with an eligibility gap to correct before visit
Eligibility Gap Detected
If When:
Eligibility Gap Detected
Automatically trigger workflows when a patient's insurance eligibility is flagged for review.

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Create Patient Case
Then Automatically:
Create Patient Case
Easily create patient cases in athenaOne to enhance documentation and streamline case management for healthcare providers.
Message patients with an eligibility gap to correct before visit
Eligibility Gap Detected
If When:
Eligibility Gap Detected
Automatically trigger workflows when a patient's insurance eligibility is flagged for review.

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Send Patient Message
Then Automatically:
Send Patient Message
Send messages to patients through Linear Health, improving patient engagement and communication.

Direct EHR and tool integration

No-code visual automation design

Respond to contract changes in minutes

Ready to Get Started with MedFlow?

Schedule a free workflow consultation call today.